This site requires JavaScript to function properly. Please enable it in your browser settings.

Call us on 01332 864455

Generic selectors
Exact matches only
Search in title
Search in content
Post Type Selectors
Search in posts
Search in pages
Menu

Customer Support

Star GB is committed to delivering exceptional customer support that reflects the high standards of our products and services. Our dedicated team is on hand to provide expert guidance, technical assistance and prompt responses to ensure your machinery operates at peak performance.

Learn more

Big enough to specialise
Small enough to care

Our team of service, applications and technical support engineers are experts in Star machinery, at your service to ensure you get the most out of Star technology and maximise your return on investment.

Training

Star Training Academy

Our expert team provides comprehensive training courses for programming, operating and maintaining Star machinery, tailored to suit all levels of experience.

Whether delivered on-site or at our training facility in Derby, our goal is to equip your engineers with the skills and knowledge needed to run your machines efficiently, safely and reliably. Learn more

Servicing

Machinery Maintenance

Our team of experienced engineers are trained to carry out routine servicing, diagnostics and repairs with precision and efficiency.

Routine maintenance helps minimise downtime, extend equipment life and maintain consistent production quality. With Star’s expert support, rest assured your machinery is in safe hands. Learn more

Spares

Parts & Consumables

Star GB offers a comprehensive range of genuine spare parts, consumables and work holding accessories to keep your machines running smoothly and reliably.

With fast delivery, expert support and over £1 million worth of spare parts and accessories in stock, we ensure you have the right parts when you need them to ensure maximum productivity. Learn more

Warranty

Protect your asset

Star GB's comprehensive machine warranty is designed to give you total confidence in the long-term performance of your investment.

Covering essential components, service and repairs, you can stay focused on productivity without unexpected costs. Learn more

Alignment

Supporting your machine

Star GB invests in the latest OEM alignment equipment to support your machine tool investment in the event of an accident.

Our extensive stock of alignment kits allows our engineering team to restore factory settings and get you back into production. Learn more

PDI & Install

Preparing for delivery

Coming soon.

Coming soon. Learn more